Friday, September 12, 2008

Why Tech Support Guys Are Highly Paid

Tech Support : “I need you to right-click on the Open Desktop.”
Customer : “Ok.”
Tech Support : “Did you get a pop-up menu?”
Customer : “No.”
Tech Support : “Ok. Right click again. Do you see a pop-up menu?”
Customer : “No.”
Tech Support : “Ok, sir. Can you tell me what you have done up until this point?”
Customer : “Sure, you told me to write ‘click’ and I wrote ‘click’.”

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Customer : “I received the software update you sent, but I am still getting the same error message.”
Tech Support : “Did you install the update?”
Customer : “No. Oh, am I supposed to install it to get it to work?”

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Customer : “I’m having trouble installing Microsoft Word.”
Tech Support : “Tell me what you’ve done.”
Customer : “I typed ‘A: SETUP’.”
Tech Support : “Ma’am, remove the disk and tell me what it says.”
Customer : “It says ‘[PC manufacturer] Restore and Recovery disk’.”
Tech Support : “Insert the MS Word setup disk.”
Customer : “What?”
Tech Support : “Did you buy MS word?”
Customer : “No…”

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Customer : “Do I need a computer to use your software?”
Tech Support : ?!%#$ (welll pretend to smile)

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Tech Support : “Ok, in the bottom left hand side of the screen, can you see the ‘OK’ button displayed?”
Customer : “Wow. How can you see my screen from there?”
Tech support : &!^&*@#*

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Tech Support : “What type of computer do you have?”
Customer : “A white one.”
Tech support : *&^!@#^%

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Customer : “I have Microsoft Exploder.”
Tech Support : ?!%#$
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Customer : “How do I print my voicemail?”
Tech support : *&!^#@&^!#

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Customer : “You’ve got to fix my computer. I urgently need to print document, but the computer won’t boot properly.”
Tech Support : “What does it say?”
Customer : “Something about an error and non-system disk.”
Tech Support : “Look at your machine. Is there a floppy inside?”
Customer : “No, but there’s a sticker saying there’s an Intel inside.”
Tech support : *&^!#@&^%@#

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Tech Support : “Just call us back if there’s a problem. We’re open 24 hours.”
Customer : “Is that Eastern time?”

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Tech Support : “What does the screen say now?”
Customer : “It says, ‘Hit ENTER when ready’.”
Tech Support : “Well?”
Customer : “How do I know when it’s ready?”
Tech support : !*&^$*&@#^$

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Tech Support : I need a product identification number right now and may I help u in finding it out?
Customer : sure
Tech Support : could u left click on start and do u find ‘My Computer’?
Customer : I did left click but how the hell do I find your computer?

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